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	About&#38;nbsp; &#124; &#38;nbsp;Projects&#38;nbsp; &#124; &#38;nbsp;Poetry &#38;nbsp;&#124; &#38;nbsp;Scrapbook &#38;nbsp;&#124; &#38;nbsp;Contact &#38;nbsp;&#38;nbsp;


PORTFOLIO 2025

December, 2025
	

Central Intelligence Agency





	Company: Frontiers MediaIndustry: Scientific publishingLocation: UK &#38;amp; EuropeType: B2CPlatform: Contentful, Figma, Miro, SalesforceProject skills: Interviewing, R&#38;amp;D, Strategy, Branding, UX writing, SEO, Content Creation, Copywriting


&#60;img width="1257" height="2209" width_o="1257" height_o="2209" data-src="https://freight.cargo.site/t/original/i/ad62350386e56b4ed670f10f2a40fb441efef3c9a7f07eb00807552b3e0671ec/Research-Topics-pillar.png" data-mid="240720659" border="0"  src="https://freight.cargo.site/w/1000/i/ad62350386e56b4ed670f10f2a40fb441efef3c9a7f07eb00807552b3e0671ec/Research-Topics-pillar.png" /&#62;

	

 



I recently designed, developed, and tested a suite of AI agents using GPT Enterprise to enhance how our teams communicate, create, and collaborate at Frontiers. What started as an experiment in generative design became a fully functional set of tools now being rolled out across UX Design, Product, Communications, and front-line teams.


Each agent was built with a different mission:




to help us understand our audiences through data-driven empathy,




to protect and evolve our brand voice,




and to make writing clearer, faster, and more human.




The work combined system design, user testing, and iterative refinement — transforming static guidelines into living, conversational assistants. Through multiple pilot programs and specialist feedback sessions, I improved each model’s ability to check for tone, consistency, and context while keeping the human at the center of every interaction.


Together, these agents form a Creative Intelligence Agency — a connected ecosystem of purpose-built tools that empower teams to create with confidence, align with brand, and communicate science in ways that truly resonate.



Read more




November, 2025
	



From questions to confidence

 





	Company: Frontiers MediaIndustry: Scientific publishingLocation: UK &#38;amp; EuropeType: B2CPlatform: Contentful, Figma, Miro, SalesforceProject skills: Interviewing, R&#38;amp;D, Strategy, Branding, UX writing, SEO, Content Creation, Copywriting


&#60;img width="1257" height="2209" width_o="1257" height_o="2209" data-src="https://freight.cargo.site/t/original/i/ad62350386e56b4ed670f10f2a40fb441efef3c9a7f07eb00807552b3e0671ec/Research-Topics-pillar.png" data-mid="240720659" border="0"  src="https://freight.cargo.site/w/1000/i/ad62350386e56b4ed670f10f2a40fb441efef3c9a7f07eb00807552b3e0671ec/Research-Topics-pillar.png" /&#62;

	

 
About:



Frontiers Media is the world’s 3rd most cited scientific publisher. With over 2.5 billion views and downloads, they aim to revolutionize academic research—empowering authors to build a better world through open science.




Frontiers needed:



A centralized, user-friendly online resource for authors - helping them navigate publishing, find clear answers, and feel supported throughout the submission process.




Work included:



Mapping and developing the site architecture with UX, product, and design teams.Writing and editing 40+ article pages reviewed by subject leads, management, and brand specialists.Building a structured content model (“hub and spoke”) for SEO and discoverability.Designing a consistent, accessible tone for global researchers—publisher-agnostic but aligned with Frontiers’ mission.




Outcomes:


+47% increase in organic traffic to author-facing resources within three months of launch.Average session duration up 38%, indicating deeper engagement with pillar and cluster content.Returning visitor rate doubled, showing improved retention and ongoing use of the Hub as a reference tool.Search visibility for key author queries improved by 42%, with several pages ranking in the top 3 Google results for “open access fees,” “peer review process,” and “how to submit a manuscript.”

 



January, 2024
	



Making Science Click

&#38;nbsp;





	

Company: Frontiers MediaIndustry: Scientific publishingLocation: UK &#38;amp; EuropeType: B2CPlatform: Contentful, Figma, Miro, SalesforceProject skills: Interviewing, R&#38;amp;D, Strategy, Branding, UX writing, SEO, Content Creation, Copywriting


&#60;img width="1442" height="3025" width_o="1442" height_o="3025" data-src="https://freight.cargo.site/t/original/i/f0170c091146700620cbe6b79cf0a07921901574f051d1658b0b0b50d83356e0/Email-for-Frontiers.png" data-mid="202010709" border="0"  src="https://freight.cargo.site/w/1000/i/f0170c091146700620cbe6b79cf0a07921901574f051d1658b0b0b50d83356e0/Email-for-Frontiers.png" /&#62;

	

 
About:


Frontiers Media is the world’s 3rd most cited scientific publisher. With over 2.5 billion views and downloads, they aim to revolutionise academic research - empowering authors to build a better world through open science.



Frontiers needed:


An overhaul of the current email marketing strategy

Moving from a plain-text format to a visual template

Email templates that ensure recipients feel confident and motivated to accept our invitations



Work included:


Prototyping and testing information architecture and hierarchies with target audiences.

Working alongside UX researchers, developers, and QA teams to create testable formats.

Testing different tones and voices with researchers to hone the best approach for final use.



Outcomes:

Improved open rates (top rate rise of 16% in 2023).

Click-through rate rise (32%).

Increase in conversion rates of new customers (7%). 






June, 2023
	

 Throwing Shade(s)





	

Company: Island OpticsIndustry: Sunglasses / eCommerceLocation: USAType: B2CPlatform: Google Drive, Shopify, SEM RushProject skills:Strategy, Branding, Marketing Campaigns, SEO, Content Creation, Copywriting, Website Copy





&#60;img width="1920" height="6712" width_o="1920" height_o="6712" data-src="https://freight.cargo.site/t/original/i/ed53eb97fe97a073e219f0317646e0bcf3e2472073084f3e784e7d132d94f4c3/screencapture-islandoptics-pages-faqs-2024-01-12-08_54_29.png" data-mid="202013057" border="0"  src="https://freight.cargo.site/w/1000/i/ed53eb97fe97a073e219f0317646e0bcf3e2472073084f3e784e7d132d94f4c3/screencapture-islandoptics-pages-faqs-2024-01-12-08_54_29.png" /&#62;
&#60;img width="1920" height="7423" width_o="1920" height_o="7423" data-src="https://freight.cargo.site/t/original/i/cce4ecc66097d134ed067ac775d87eaad77aae93f0e739c00f6a2a09a1060045/screencapture-islandoptics-2024-01-12-08_53_32.png" data-mid="202013058" border="0"  src="https://freight.cargo.site/w/1000/i/cce4ecc66097d134ed067ac775d87eaad77aae93f0e739c00f6a2a09a1060045/screencapture-islandoptics-2024-01-12-08_53_32.png" /&#62;
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&#60;img width="1920" height="8948" width_o="1920" height_o="8948" data-src="https://freight.cargo.site/t/original/i/f56be3373a0434c912b0a90599ffc6e1dd1525add18a9d39de10f9da36a8a92d/screencapture-islandoptics-blogs-news-island-optics-frame-styles-2024-01-12-08_56_30.png" data-mid="202013056" border="0"  src="https://freight.cargo.site/w/1000/i/f56be3373a0434c912b0a90599ffc6e1dd1525add18a9d39de10f9da36a8a92d/screencapture-islandoptics-blogs-news-island-optics-frame-styles-2024-01-12-08_56_30.png" /&#62;
&#60;img width="1920" height="6277" width_o="1920" height_o="6277" data-src="https://freight.cargo.site/t/original/i/70dbd4dcd60248ebbf670b8d3f70ec8f8469523db78945b6882b835c1398ccfb/screencapture-islandoptics-blogs-news-sunglass-readers-guide-2024-01-12-09_50_38.png" data-mid="202013055" border="0"  src="https://freight.cargo.site/w/1000/i/70dbd4dcd60248ebbf670b8d3f70ec8f8469523db78945b6882b835c1398ccfb/screencapture-islandoptics-blogs-news-sunglass-readers-guide-2024-01-12-09_50_38.png" /&#62;


	

 
About:

Straight outta Florida, Island Optics are the newest venture from a 5th gen sunglass-maker. They make shades for the outdoor sporting crowd. If you’ve seen King Fishers, Monster Carp or Wicked Tuna, you’ve probably seen a pair of these shades wrapped around the presenters’ face. 





Island Optics needed:

Branding, TOV and messaging framework

Full works website copywriting

Product descriptions

SEO-ready blog articles 

Comprehensive FAQ pages





Work included:

Understanding the customer base

Shooting the breeze with weekend-fishermen, a whirl of lycra-clad cyclists and one taciturn golfer (hey dad). 

Aligning tone and voice with company values

Pitching new concepts and copy





Outcomes:



In it’s first year, the website has seen a month-on-month 30% uptick in traffic.



Instagram follower count has grown from zero to 20.6k since launch in July 2023
😎



	June, 2022
	

The Hybrid Work Lowdown





	Company: Oktra
Industry: Architecture, Design, Construction
Location: UK

Type: B2B
Platform: Wordpress

Project skills:&#38;nbsp; Researching,&#38;nbsp;Style Guiding
 Voice, Register &#38;amp; Tone, Wireframing,
Document Creation, Copywriting, SEO
	

 About: Oktra is a workplace design firm on a singular mission: to create workplaces that inspire people to do amazing things. Following the pandemic, they wanted a guide that enabled company owners to navigate the new reality of hybrid, flexible and remote working.Client needed: A How-To / What-Is guide to the concept
Instructive and educational copy, without the fluff
A narrative voice that spoke with friendly authorityWork included: Developing a structured brief with the Oktra team
Researching terminology and finding the simplest way of articulating the concepts
Addressing different keywords for SEO relevancy
Working with graphics to create weave copy with captivating imageryOutcomes: All copy delivered on time 
Delighted with results
Now working on 12 new articles
 

  Sample:

Available Here
Images
&#60;img width="3000" height="4126" width_o="3000" height_o="4126" data-src="https://freight.cargo.site/t/original/i/4d5e72f92d00bcfae5b5528f0e9a9f6771eaad6f5a7c79c56519286d641b0b7b/oktra-hybrid.jpg" data-mid="137417814" border="0"  src="https://freight.cargo.site/w/1000/i/4d5e72f92d00bcfae5b5528f0e9a9f6771eaad6f5a7c79c56519286d641b0b7b/oktra-hybrid.jpg" /&#62;
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&#60;img width="3000" height="4204" width_o="3000" height_o="4204" data-src="https://freight.cargo.site/t/original/i/dd3543e0087f7a12bb4dd3d8f3afd95887aa7ae2d52d1a3f7577c69276675ef0/oktra-hybrid-3.jpg" data-mid="137417816" border="0"  src="https://freight.cargo.site/w/1000/i/dd3543e0087f7a12bb4dd3d8f3afd95887aa7ae2d52d1a3f7577c69276675ef0/oktra-hybrid-3.jpg" /&#62;





March, 2022
	

The ABCs of CBD





	Company: V&#38;amp;YOU
Industry: eCommerce, Health
Type: B2BPlatform: Wordpress


Location: UK 
Project skills: Researching, Audience stategy,&#38;nbsp; Workshopping, Copywriting, Content Strategy

&#60;img width="853" height="6834" width_o="853" height_o="6834" data-src="https://freight.cargo.site/t/original/i/4081b97d64bf5ae54609d3e91c8eb6d5722eec9fb03e14db3abe83503e466060/V-YOU-Blog-2.jpg" data-mid="137423791" border="0"  src="https://freight.cargo.site/w/853/i/4081b97d64bf5ae54609d3e91c8eb6d5722eec9fb03e14db3abe83503e466060/V-YOU-Blog-2.jpg" /&#62;
&#60;img width="1920" height="3668" width_o="1920" height_o="3668" data-src="https://freight.cargo.site/t/original/i/6180f650e6589fced8d8492fa5e620bc4ee018b568cc2ea41459cfb5265cbea5/V-YOU-products-1.jpg" data-mid="137423793" border="0"  src="https://freight.cargo.site/w/1000/i/6180f650e6589fced8d8492fa5e620bc4ee018b568cc2ea41459cfb5265cbea5/V-YOU-products-1.jpg" /&#62;
&#60;img width="1920" height="2729" width_o="1920" height_o="2729" data-src="https://freight.cargo.site/t/original/i/a7ac7075d7ab311fae6b8eaedadb9a5fe7843434b295530587291e4dca61c43b/V-YOU-2.jpg" data-mid="137423790" border="0"  src="https://freight.cargo.site/w/1000/i/a7ac7075d7ab311fae6b8eaedadb9a5fe7843434b295530587291e4dca61c43b/V-YOU-2.jpg" /&#62;
&#60;img width="1920" height="3421" width_o="1920" height_o="3421" data-src="https://freight.cargo.site/t/original/i/9e9aa53daab0a1c1f42ec2ea4a474af41697718557726a963f33e6ea8832a1df/V-YOU-Blogs-1.jpg" data-mid="137423792" border="0"  src="https://freight.cargo.site/w/1000/i/9e9aa53daab0a1c1f42ec2ea4a474af41697718557726a963f33e6ea8832a1df/V-YOU-Blogs-1.jpg" /&#62;
&#60;img width="1920" height="2236" width_o="1920" height_o="2236" data-src="https://freight.cargo.site/t/original/i/c032df55c976e1798772d1e3e3567c059349c5650913f4d4edf82c4a56d30948/V-YOU-1.jpg" data-mid="137423789" border="0"  src="https://freight.cargo.site/w/1000/i/c032df55c976e1798772d1e3e3567c059349c5650913f4d4edf82c4a56d30948/V-YOU-1.jpg" /&#62;

	

 About: V&#38;amp;YOU are a future-thinking CBD and Nicotine Pouch start-up. We’ve worked together since their inception in 2020, providing the full works for their website copywriting and blog articles (42 Wiki and Blogs to date!).&#38;nbsp; &#38;nbsp;Client needed: Facebook and Google ad landing pages
Full works website copywriting (About &#38;gt; Product Pages)
Easy to read, informative and SEO-ready Wiki articles
Entertaining and inspirational Blog articles
Work included: Researching markets and formulating unique angle within CBD and nicotine pouch industry
Developing a range of personas to articulate tone of voice
Monitoring blog articles and optimising contentOutcomes: 2 years of weekly work including updates, new articles and annual marketing strategy




March, 2022
	

Digital therapy.





	Company: Embrace &#38;amp; Connect
Industry: Health, Therapy

Type: B2CPlatform: Squarespace
Location: UK
 Project skills: Researching, Frameworking, Style Guiding, Website Creation, Copywriting, CSS and HTML, SEO
&#60;img width="1920" height="7042" width_o="1920" height_o="7042" data-src="https://freight.cargo.site/t/original/i/a6588b05357bb4b7815ddef1d50dd43e77880e713c17e2f09f297516e10214c7/screencapture-victoriacairns-how-i-help-2022-03-24-11_59_55.png" data-mid="137425013" border="0"  src="https://freight.cargo.site/w/1000/i/a6588b05357bb4b7815ddef1d50dd43e77880e713c17e2f09f297516e10214c7/screencapture-victoriacairns-how-i-help-2022-03-24-11_59_55.png" /&#62;
&#60;img width="1920" height="4988" width_o="1920" height_o="4988" data-src="https://freight.cargo.site/t/original/i/c7348749396fe4eb08d318ec18bbaf8a99584589f1aad88fe542755869887e07/screencapture-victoriacairns-2022-03-24-12_00_37.png" data-mid="137425014" border="0"  src="https://freight.cargo.site/w/1000/i/c7348749396fe4eb08d318ec18bbaf8a99584589f1aad88fe542755869887e07/screencapture-victoriacairns-2022-03-24-12_00_37.png" /&#62;
&#60;img width="1920" height="3476" width_o="1920" height_o="3476" data-src="https://freight.cargo.site/t/original/i/cb8fe49c8a68b868987e995e58cc355ae4713814a35f95d8fa9cf0c7857d00d0/screencapture-victoriacairns-about-services-2022-03-24-11_59_20.png" data-mid="137425015" border="0"  src="https://freight.cargo.site/w/1000/i/cb8fe49c8a68b868987e995e58cc355ae4713814a35f95d8fa9cf0c7857d00d0/screencapture-victoriacairns-about-services-2022-03-24-11_59_20.png" /&#62;

	

 About: Embrace &#38;amp; Connect is the Psych-K coaching brand from Victoria Cairns. What in the darn-hell is Psych-K you ask? In a/your nutshell, it’s a method of teaching the mind how to get by in this insanely busy world.&#38;nbsp;Client needed: Full works digital marketing strategy

Website design and copywriting

Style and image guiding

Work included: A daily session of Psych-K to understand the processes involved (highly recommended - my noggin has never felt more sloggin).&#38;nbsp;Developing audience personas and building marketing strategy.
Website design, wireframing and visualisations
Use of my limited CSS and HTML skills 

Outcomes: All copy delivered on time Delighted with results
Jack’s brain firing on all cylinder


Jack Andrew Lenton, 2025 &#38;nbsp; The Dots</description>
		
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Jack Andrew LentonMarketing / Strategy / SEO

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		<pubDate>Wed, 11 Aug 2021 12:19:00 +0000</pubDate>

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	Hey there, I’m Jack. I tell tall stories.&#38;nbsp;
Our world is overflowing with words - iPhones full, inboxes full, even the pigeons cooing at your front door are trying to sell you Sky Broadband - so how do you stand out?&#38;nbsp;The answer is simple: creating stories that stand above the rest. Tall tales that live, breathe and dance in your clients’ minds like they’ve just discovered disco.

As a freelance copywriter, researcher and senior marketer with a decade of hard-won experience in conceiving, conceptualising and crafting the perfect yarns, I can safely say - this is my jam.&#38;nbsp;



I’m a digital native (my mom was an IBM 1401).&#38;nbsp;

Since I could wield a mouse, I’ve been interested in the changing digital landscape and how the written word helps us stay connected to the things we care about. Sound nerdy? It is nerdy; I’m a word-nerd. That’s exactly what you need for a good story.&#38;nbsp;
 
In just about every category, I work with individuals and teams to find bright, fresh and engaging ways to establish brand identities, cultivate awareness and deliver the best possible results. 
The data of these results is tracked, monitored and measured to ensure that my work is not only effective, but clients can see the ROI of their marketing spend.&#38;nbsp;
What's more? I get the world of generative AI - I trialled OpenAI's ChatGPT in 2020 when it was a wee baby. Now a precocious 20-something at University fuelled by a diet of coffee and instant noodles, it takes more than just typing, 'write me a good tagline' to get them really working. And like any coffee-swilling, instant-noodle-appreciating professor, I know just the words to ask. 

 My optician (Derek) loves me.When my head isn’t in a computer, it’s stuck in a book - I need a good project every week just to pay for my ever-worsening myopia. Interested in helping my poor eyes?&#38;nbsp;

Let's talk!








How can I help?

Elevate your brand above the noiseConvert interactions and web traffic into salesPromote your business as an expert in your industryBuild an essential link between you and your customersGain confidence and trust from your target audiencesDevelop your influence and get your content sharedImprove your SEO ranking and social followersScale and enhance your brand identity




My specialismsCreative Leadership

Conceptual research

CopywritingWebsite DevelopmentProofreading &#38;amp; Copy EditingStrategy DevelopmentPitches + PresentationsSocial Media: Content + IdeationMonitoring SEO &#38;amp; social metrics



Testimonials/trumpet blowing“Jack is a pleasure to work with. He brings great experience, keen insights and an appreciated sense of humour to work. I always appreciate how confident and clear Jack is when suggesting new ideas, or pushing back when it’s right to do so, and always with a measured approach. Jack is a genuinely talented copywriter and marketeer and I look forward to working with him again in the future.”

Thomas Sadler, Head of Digital at Royal Museums Greenwich
“I worked with Jack for over 4 years and he consistently created engaging content to brief and deadline. Jack quickly adopted Oktra’s tone of voice and played a key role in shaping the Oktra brand in its infancy. Not only is he an exceptionally talented copywriter he also has a deep understanding of SEO and digital marketing and often came up with new insights and ideas to the marketing team. I cannot recommend Jack enough – a delight to work with!“

Judi Kate MacLennan, Head of Marketing at Oktra
“I’d like to recommend jack. We asked jack on behalf of Modulyss to investigate and create a RIBA accredited CPD on wellbeing in the workplace. Jack did his research with our potential clients establishing how good CPDS should be presented and useful content. He then created a CPD with extremely informative content that was signed of by RIBA with no alterations at all. I find jack to be a wordsmith and positive collaborator to work with and I would strongly recommend Jack’s services to anyone.”
Alistair Shove, Commercial Manager at Modulyss


Clients (2012 - 2024)
Agency
MVF Global 

Rainy City
Select First


Design/Construction
Affinity Flooring
Echelon

Echospace

Hunters
Julie Paulino Design

Oktra
Strategy Hat


Design/Furniture
Dauphin
Fredericia

Humanscale

Icons of Denmark

KI International

Modulyss

Melberry Furniture
Pearl &#38;amp; Linen



eCommerce
Ivy Nixon Studio
Ben Garelick Jewellery

Daily Orders

Fuller

Island Optics



NiftyHare

Pippa &#38;amp; Pearl

Stanley




Fintech
Optimal

PersonaFI



Beauty/Cosmetics
Kypris

Vike Beauty

Stranded




Media/Publishing
The Cardiff Review
Enthusiastic Press
Frontiers Media

The Cormorant

The Culture Trip





Sky Burial Press
The Poor Press




Vice Magazine

WhatCulture



Automotive
Rides Exotics



Healthcare
Embrace &#38;amp; Connect

Eye Surgery Compare

FitXpo 2020

Moorfields Eye Hospital



Food/Supplements
Crop England

Hangry Kits

Love Hemp

The LifeBar

ProYouth Nutrition

V&#38;amp;YOU




Education/Public/Museums
Command Education

Goldsmiths

National Maritime Museum

The Queen’s House

Royal Observatory


	

&#60;img width="1107" height="830" width_o="1107" height_o="830" data-src="https://freight.cargo.site/t/original/i/047977af5fc610a8d810c408fe76553af0aa6e480a13946948ee77e1a29e3836/IMG_7754.JPG" data-mid="140820076" border="0"  src="https://freight.cargo.site/w/1000/i/047977af5fc610a8d810c408fe76553af0aa6e480a13946948ee77e1a29e3836/IMG_7754.JPG" /&#62;


Resume - 2024
&#60;img width="2550" height="3300" width_o="2550" height_o="3300" data-src="https://freight.cargo.site/t/original/i/614b668ef6fc2035be006ec7e90e981b7dbc143849ffb65b648886f154d1acd7/Jack-Andrew-Lenton---Branding---Copywriting-2022-copy.jpg" data-mid="202009910" border="0"  src="https://freight.cargo.site/w/1000/i/614b668ef6fc2035be006ec7e90e981b7dbc143849ffb65b648886f154d1acd7/Jack-Andrew-Lenton---Branding---Copywriting-2022-copy.jpg" /&#62;[Looking to download? Right click &#38;gt; Save Image]

New/Old Book of photography/poetry





&#60;img width="1044" height="830" width_o="1044" height_o="830" data-src="https://freight.cargo.site/t/original/i/0f97d1ea2391ff0ad032288c79a6244c5b9eea3a87d1f6cc7e893295e1d34f1c/Kingdom-of-Mud.jpg" data-mid="141026089" border="0"  src="https://freight.cargo.site/w/1000/i/0f97d1ea2391ff0ad032288c79a6244c5b9eea3a87d1f6cc7e893295e1d34f1c/Kingdom-of-Mud.jpg" /&#62;


About:60 pages, 16,5 x 25,7 cmISBN 0-604565-186379Edition of 200 copiesPublished by Sky BurialDesign by Bonnevier/Ainsworth£10.00

Kingdom of Mud describes the attempts of two observers (a naked eye and a loose tongue) coming to terms with the divide between their interior world and the outside landscape. Naturally, they fail in these endeavours – the visual/word gap is too wide to reconcile. All is muddied in the retelling, and as in England (more specifically Norfolk), all becomes mud.






Available here







</description>
		
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	<item>
		<title>Frontiers &#124; From questions to confidence</title>
				
		<link>https://jackandrewlenton.cargo.site/Frontiers-From-questions-to-confidence</link>

		<pubDate>Mon, 17 Nov 2025 09:25:46 +0000</pubDate>

		<dc:creator>jackandrewlenton</dc:creator>

		<guid isPermaLink="true">https://jackandrewlenton.cargo.site/Frontiers-From-questions-to-confidence</guid>

		<description>
	



Frontiers &#124; 

From questions to confidence







	Company: Frontiers MediaIndustry: Scientific publishingLocation: UK &#38;amp; EuropeType: B2CPlatform: Contentful, Figma, Miro, SalesforceProject skills:Interviewing, R&#38;amp;D, Strategy, Branding, UX writing, SEO, Content Creation, Copywriting


&#60;img width="320" height="180" width_o="320" height_o="180" data-src="https://freight.cargo.site/t/original/i/5718bf0f41c93b5a8acadc7a22811304cc4f03cf7453c42f195ba59ff2d1012d/mqdefault.jpg" data-mid="240720397" border="0"  src="https://freight.cargo.site/w/320/i/5718bf0f41c93b5a8acadc7a22811304cc4f03cf7453c42f195ba59ff2d1012d/mqdefault.jpg" /&#62;
&#60;img width="1312" height="5585" width_o="1312" height_o="5585" data-src="https://freight.cargo.site/t/original/i/8b05ddd5093d8b91a0351ecf11985ff4ebc79acd794dc1167ad701c06c077a31/Journal-Metrics-page.png" data-mid="240720480" border="0"  src="https://freight.cargo.site/w/1000/i/8b05ddd5093d8b91a0351ecf11985ff4ebc79acd794dc1167ad701c06c077a31/Journal-Metrics-page.png" /&#62;
&#60;img width="1257" height="2209" width_o="1257" height_o="2209" data-src="https://freight.cargo.site/t/original/i/ad62350386e56b4ed670f10f2a40fb441efef3c9a7f07eb00807552b3e0671ec/Research-Topics-pillar.png" data-mid="240720481" border="0"  src="https://freight.cargo.site/w/1000/i/ad62350386e56b4ed670f10f2a40fb441efef3c9a7f07eb00807552b3e0671ec/Research-Topics-pillar.png" /&#62;
&#60;img width="802" height="623" width_o="802" height_o="623" data-src="https://freight.cargo.site/t/original/i/488d6733ce07ead767430b915687cf1a870b3ea31f9515e039d16b4598afcc86/Author-hub-sitemap.png" data-mid="240720524" border="0"  src="https://freight.cargo.site/w/802/i/488d6733ce07ead767430b915687cf1a870b3ea31f9515e039d16b4598afcc86/Author-hub-sitemap.png" /&#62;

	

Project: Creating the author hub


About:


Frontiers Media is the world’s 3rd most cited scientific publisher. With over 2.5 billion views and downloads, they aim to revolutionize academic research—empowering authors to build a better world through open science.


Frontiers needed:


A centralized, user-friendly online resource for authors—helping them navigate publishing, find clear answers, and feel supported throughout the submission process.


Work included:
Mapping and developing the site architecture with UX, product, and design teams.
Writing and editing 40+ article pages reviewed by subject leads, management, and brand specialists.
Building a structured content model (“hub and spoke”) for SEO and discoverability.
Designing a consistent, accessible tone for global researchers—publisher-agnostic but aligned with Frontiers’ mission.


Outcomes:
+47% increase in organic traffic to author-facing resources within three months of launch.

Average session duration up 38%, indicating deeper engagement with pillar and cluster content.


Returning visitor rate doubled, showing improved retention and ongoing use of the Hub as a reference tool.

Search visibility for key author queries improved by 42%, with several pages ranking in the top 3 Google results for “open access fees,” “peer review process,” and “how to submit a manuscript.”

Early internal analytics show fewer repetitive support queries, confirming clearer user pathways and reduced friction across touchpoints.





The stage is set for the creation for the creation of two new hubs: editorial and reviewing centers, coming in 2026.

</description>
		
	</item>
		
		
	<item>
		<title>Frontiers &#124; Making Science Click</title>
				
		<link>https://jackandrewlenton.cargo.site/Frontiers-Making-Science-Click</link>

		<pubDate>Thu, 11 Jan 2024 09:29:37 +0000</pubDate>

		<dc:creator>jackandrewlenton</dc:creator>

		<guid isPermaLink="true">https://jackandrewlenton.cargo.site/Frontiers-Making-Science-Click</guid>

		<description>
	



Frontiers Media &#124; 

Making Science Click







	Company: Frontiers MediaIndustry: Scientific publishingLocation: UK &#38;amp; EuropeType: B2CPlatform: Contentful, Figma, Miro, SalesforceProject skills:Interviewing, R&#38;amp;D, Strategy, Branding, UX writing, SEO, Content Creation, Copywriting


&#60;img width="1442" height="3025" width_o="1442" height_o="3025" data-src="https://freight.cargo.site/t/original/i/2ec52f7a05c10a163643a95a400d094153927891d44c2a9d9e80b663eef0e8fb/Email-template.png" data-mid="201421951" border="0"  src="https://freight.cargo.site/w/1000/i/2ec52f7a05c10a163643a95a400d094153927891d44c2a9d9e80b663eef0e8fb/Email-template.png" /&#62;
&#60;img width="320" height="180" width_o="320" height_o="180" data-src="https://freight.cargo.site/t/original/i/5718bf0f41c93b5a8acadc7a22811304cc4f03cf7453c42f195ba59ff2d1012d/mqdefault.jpg" data-mid="201421713" border="0"  src="https://freight.cargo.site/w/320/i/5718bf0f41c93b5a8acadc7a22811304cc4f03cf7453c42f195ba59ff2d1012d/mqdefault.jpg" /&#62;

	

Project: Reimagining Frontiers' email strategy



About:



Frontiers, the world’s 3rd largest scientific publisher, sought to elevate their email outreach beyond basic plain-text blasts. With 50,000+ researcher recipients, their campaigns needed a strategic overhaul to maximize engagement and drive action.



Frontiers needed:


An overhaul of the current email marketing strategy&#38;nbsp;

Moving from a plain-text format to a visual template 

Email templates that ensure recipients feel confident and motivated to accept our invitations

Work included:

Prototyping and testing information architecture and hierarchies with target audiences.

Working alongside UX researchers, developers, and QA teams to create new architecture.A/B testing different tones and voices with researchers to hone the best approach for final use.

Outcomes:

Improved open rates (top rate rise of 16% in 2023).

Click-through rate rise (32%). 

Increase in conversion rates of new customers (7%).&#38;nbsp;
</description>
		
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	<item>
		<title>Ivy Nixon &#124; Eyeing the Beholder</title>
				
		<link>https://jackandrewlenton.cargo.site/Ivy-Nixon-Eyeing-the-Beholder</link>

		<pubDate>Mon, 22 Jan 2024 10:48:21 +0000</pubDate>

		<dc:creator>jackandrewlenton</dc:creator>

		<guid isPermaLink="true">https://jackandrewlenton.cargo.site/Ivy-Nixon-Eyeing-the-Beholder</guid>

		<description>
	



Ivy Nixon &#124; Eyeing the Beholder





	Company: Ivy NixonIndustry: Jewellery / eCommerceLocation: UKType: B2CPlatform: Shopify, Google Landing PagesProject skills:Branding, Marketing Campaigns, Social Campaigns, Content Creation, Copywriting





&#60;img width="1920" height="4164" width_o="1920" height_o="4164" data-src="https://freight.cargo.site/t/original/i/cfa54e95ee89c80f66fa67205e8cf94343a2367ba03ad055a6f542cff0cbb9e6/screencapture-ivynixon-pages-bespoke-2024-01-22-10_57_46.png" data-mid="202431139" border="0"  src="https://freight.cargo.site/w/1000/i/cfa54e95ee89c80f66fa67205e8cf94343a2367ba03ad055a6f542cff0cbb9e6/screencapture-ivynixon-pages-bespoke-2024-01-22-10_57_46.png" /&#62;
&#60;img width="1094" height="4788" src="//freight.cargo.site/w/250/i/6eb67ee55d3dce653828a0a71f781d9f32802fc2f21aeb52bc7d404b8cc9398e/Bengarelick3.png" data-src="https://freight.cargo.site/t/original/i/6eb67ee55d3dce653828a0a71f781d9f32802fc2f21aeb52bc7d404b8cc9398e/Bengarelick3.png"&#62;
&#60;img width="1920" height="7548" width_o="1920" height_o="7548" data-src="https://freight.cargo.site/t/original/i/7303bf18606ed35bc3e14ad905f0f99ab5c15715b6d5772063df7c547317c3c7/screencapture-ivynixon-2024-01-22-10_54_41.png" data-mid="202431143" border="0"  src="https://freight.cargo.site/w/1000/i/7303bf18606ed35bc3e14ad905f0f99ab5c15715b6d5772063df7c547317c3c7/screencapture-ivynixon-2024-01-22-10_54_41.png" /&#62;
&#60;img width="1901" height="747" width_o="1901" height_o="747" data-src="https://freight.cargo.site/t/original/i/3df3c6ae0e4def7e25e262d5101159e7d4a66a6f2c1db6f49c4017ca1136452f/Screenshot-2024-01-22-105628.jpg" data-mid="202431142" border="0"  src="https://freight.cargo.site/w/1000/i/3df3c6ae0e4def7e25e262d5101159e7d4a66a6f2c1db6f49c4017ca1136452f/Screenshot-2024-01-22-105628.jpg" /&#62;
&#60;img width="1851" height="749" width_o="1851" height_o="749" data-src="https://freight.cargo.site/t/original/i/8550c1a9aba3f7d07e1215c96db70ee698885e69765e1a2925fe4ce67e44d558/Screenshot-2024-01-22-105702.jpg" data-mid="202431140" border="0"  src="https://freight.cargo.site/w/1000/i/8550c1a9aba3f7d07e1215c96db70ee698885e69765e1a2925fe4ce67e44d558/Screenshot-2024-01-22-105702.jpg" /&#62;

	


About

Ivy Nixon, a jewelry brand with a vision that sees beauty in everything, sought a branding overhaul to reflect their commitment to timeless elegance and appreciation for the exquisite.

Ivy Nixon needed

Comprehensive brand identity, emphasizing the beauty in every piece
Engaging website copy that mirrors the brand's philosophy
Striking product descriptions to convey the essence of each jewelry piece
SEO-ready content to enhance online visibility
&#60;img width="1901" height="747" width_o="1901" height_o="747" data-src="https://freight.cargo.site/t/original/i/3df3c6ae0e4def7e25e262d5101159e7d4a66a6f2c1db6f49c4017ca1136452f/Screenshot-2024-01-22-105628.jpg" data-mid="202431142" border="0"  src="https://freight.cargo.site/w/1000/i/3df3c6ae0e4def7e25e262d5101159e7d4a66a6f2c1db6f49c4017ca1136452f/Screenshot-2024-01-22-105628.jpg" /&#62;

Work included


Immersive exploration of Ivy Nixon's brand ethos, understanding the intricate details that define their unique perspective on beauty.

Crafting a brand narrative that seamlessly weaves through website copy, resonating with the target audience.

Collaborative efforts to develop compelling product descriptions, highlighting the distinctive features and stories behind each piece.

Implementing SEO strategies to ensure the brand's online presence aligns with its philosophy.

Continuous refinement and iteration to achieve a harmonious balance between aesthetic appeal and market visibility.



&#60;img width="1851" height="749" width_o="1851" height_o="749" data-src="https://freight.cargo.site/t/original/i/8550c1a9aba3f7d07e1215c96db70ee698885e69765e1a2925fe4ce67e44d558/Screenshot-2024-01-22-105702.jpg" data-mid="202431140" border="0"  src="https://freight.cargo.site/w/1000/i/8550c1a9aba3f7d07e1215c96db70ee698885e69765e1a2925fe4ce67e44d558/Screenshot-2024-01-22-105702.jpg" /&#62;
Outcomes

A staggering 40% increase in website traffic within the second quarter, showcasing the newfound allure of Ivy Nixon's online presence.



Achieved a remarkable 25% uptick in organic search rankings, solidifying Ivy Nixon's position as a key player in British jewelry design.


Experienced a substantial boost, with a 1214% increase in Shopify conversions.
 



  
 



</description>
		
	</item>
		
		
	<item>
		<title>Rainy City Agency &#124; Cloudbursting Conversions</title>
				
		<link>https://jackandrewlenton.cargo.site/Rainy-City-Agency-Cloudbursting-Conversions</link>

		<pubDate>Mon, 22 Jan 2024 11:25:00 +0000</pubDate>

		<dc:creator>jackandrewlenton</dc:creator>

		<guid isPermaLink="true">https://jackandrewlenton.cargo.site/Rainy-City-Agency-Cloudbursting-Conversions</guid>

		<description>
	



Rainy City Agency &#124; Cloudbursting Conversions





	Company: Rainy City Agency
Industry: Social Media Marketing / AgencyLocation: Manchester,&#38;nbsp;UKType: B2BPlatform: Shopify, Google Landing PagesProject skills:Branding, Marketing Campaigns, Social Campaigns, Content Creation, Copywriting





&#60;img width="1920" height="8613" width_o="1920" height_o="8613" data-src="https://freight.cargo.site/t/original/i/0f69a01eefa617dfd629d3e702abdf2e072d79b7e3a23e7bef0d12935da67261/screencapture-rainycityagency-pages-services-2024-01-22-11_23_04.png" data-mid="202432113" border="0"  src="https://freight.cargo.site/w/1000/i/0f69a01eefa617dfd629d3e702abdf2e072d79b7e3a23e7bef0d12935da67261/screencapture-rainycityagency-pages-services-2024-01-22-11_23_04.png" /&#62;
&#60;img width="1920" height="8343" width_o="1920" height_o="8343" data-src="https://freight.cargo.site/t/original/i/5f131ebb82d26ebabeb5bdc28f7487bf7ce71dd7847e8428af73eb647523f2fc/screencapture-rainycityagency-pages-iwilife-case-study-2024-01-22-11_21_51.png" data-mid="202432115" border="0"  src="https://freight.cargo.site/w/1000/i/5f131ebb82d26ebabeb5bdc28f7487bf7ce71dd7847e8428af73eb647523f2fc/screencapture-rainycityagency-pages-iwilife-case-study-2024-01-22-11_21_51.png" /&#62;
&#60;img width="1920" height="6506" width_o="1920" height_o="6506" data-src="https://freight.cargo.site/t/original/i/099ef48bfc9ecea5cf4cbcd3e5f5b936bed24aae2e4f878afba7a63eccebca2a/screencapture-rainycityagency-pages-shopify-plus-2024-01-22-11_22_22.png" data-mid="202432114" border="0"  src="https://freight.cargo.site/w/1000/i/099ef48bfc9ecea5cf4cbcd3e5f5b936bed24aae2e4f878afba7a63eccebca2a/screencapture-rainycityagency-pages-shopify-plus-2024-01-22-11_22_22.png" /&#62;

	Project: 
Website rebrand and copy overhaul


About: 


Rainy City Agency, an award-winning Shopify and Shopify Plus design powerhouse, excel in launching and scaling brands globally. With a reputation for crafting unparalleled e-commerce experiences, they aimed to redefine their own brand presence.




RCA needed:


A strategic rebranding to reflect their innovative Shopify and Shopify Plus solutions.

Revitalized website copy that showcased their expertise and success stories.

Compelling descriptions of their services, capturing the essence of their brand-boosting capabilities.

SEO optimization to ensure a prominent position in the competitive e-commerce design and development landscape.



Work included:Immersing in Rainy City Agency's success stories, extracting the key elements that set them apart in the Shopify ecosystem.

Crafting a brand narrative that echoed their commitment to launching and scaling brands with unparalleled e-commerce precision.

Collaborative efforts to create service descriptions that not only conveyed expertise but also enticed clients with the promise of transformative brand growth.

Strategic application of SEO techniques to elevate Rainy City Agency's digital visibility in the global Shopify realm.


&#38;nbsp;
Outcomes:




Achieved top-tier rankings in key e-commerce development keywords, solidifying Rainy City Agency's position as a leader in Shopify Plus solutions.



Enhanced user engagement, demonstrated by a 35% rise in average time spent on the website.



Conversion rates experienced a notable boost, with a 30% increase in client inquiries and project collaborations.

</description>
		
	</item>
		
		
	<item>
		<title>Island Optics &#124; Throwing Shade(s)</title>
				
		<link>https://jackandrewlenton.cargo.site/Island-Optics-Throwing-Shade-s</link>

		<pubDate>Tue, 09 Jan 2024 15:10:56 +0000</pubDate>

		<dc:creator>jackandrewlenton</dc:creator>

		<guid isPermaLink="true">https://jackandrewlenton.cargo.site/Island-Optics-Throwing-Shade-s</guid>

		<description>
	



Island Optics &#124; Throwing Shade(s)





	Company: Island OpticsIndustry: Sunglasses&#38;nbsp;/ eCommerceLocation: USAType: B2CPlatform: Google Drive, Shopify, SEM RushProject skills:Strategy, Branding, Marketing Campaigns, SEO, Content Creation, Copywriting, Website Copy


&#60;img width="1920" height="7423" width_o="1920" height_o="7423" data-src="https://freight.cargo.site/t/original/i/92cbb30672529cbe4037754f79285a5071ec1dce271a6af860288d21e858c061/screencapture-islandoptics-2024-01-12-08_53_32.png" data-mid="201991730" border="0"  src="https://freight.cargo.site/w/1000/i/92cbb30672529cbe4037754f79285a5071ec1dce271a6af860288d21e858c061/screencapture-islandoptics-2024-01-12-08_53_32.png" /&#62;
&#60;img width="1920" height="6712" width_o="1920" height_o="6712" data-src="https://freight.cargo.site/t/original/i/765b5c4d919a15acb8763e002c5aa17f12084d6b22a0cc0a18551bc393bd9c27/screencapture-islandoptics-pages-faqs-2024-01-12-08_54_29.png" data-mid="201991729" border="0"  src="https://freight.cargo.site/w/1000/i/765b5c4d919a15acb8763e002c5aa17f12084d6b22a0cc0a18551bc393bd9c27/screencapture-islandoptics-pages-faqs-2024-01-12-08_54_29.png" /&#62;
&#60;img width="1920" height="4271" width_o="1920" height_o="4271" data-src="https://freight.cargo.site/t/original/i/3beab7572bb256cd50fb6fa194f945a06d302a6bbd8fe8cbf263cc03a6b1d6f4/screencapture-islandoptics-products-monti-polarized-sunglasses-2024-01-12-08_52_31.png" data-mid="201991731" border="0"  src="https://freight.cargo.site/w/1000/i/3beab7572bb256cd50fb6fa194f945a06d302a6bbd8fe8cbf263cc03a6b1d6f4/screencapture-islandoptics-products-monti-polarized-sunglasses-2024-01-12-08_52_31.png" /&#62;
&#60;img width="1201" height="626" width_o="1201" height_o="626" data-src="https://freight.cargo.site/t/original/i/a65c8b81b1e43f578084446275893c90e87cd5d139c33598cd35cb6d9a4844bf/Screenshot-2024-01-22-104410.jpg" data-mid="202430363" border="0"  src="https://freight.cargo.site/w/1000/i/a65c8b81b1e43f578084446275893c90e87cd5d139c33598cd35cb6d9a4844bf/Screenshot-2024-01-22-104410.jpg" /&#62;
&#60;img width="1920" height="8948" width_o="1920" height_o="8948" data-src="https://freight.cargo.site/t/original/i/be856788bfb58ab5298308a445ddce8a14717e02ee15252e3d7041e14c66f4fb/screencapture-islandoptics-blogs-news-island-optics-frame-styles-2024-01-12-08_56_30.png" data-mid="201991728" border="0"  src="https://freight.cargo.site/w/1000/i/be856788bfb58ab5298308a445ddce8a14717e02ee15252e3d7041e14c66f4fb/screencapture-islandoptics-blogs-news-island-optics-frame-styles-2024-01-12-08_56_30.png" /&#62;

	About:

Straight outta Florida, Island Optics are the newest venture from a 5th gen sunglass-maker. They make shades for the outdoor sporting crowd. If you’ve seen King Fishers, Monster Carp or Wicked Tuna, you’ve probably seen a pair of these shades wrapped around the presenters’ face.&#38;nbsp;

   

Island Optics needed:



Branding, TOV and messaging framework
Full works website copywriting 
Product descriptions
SEO-ready blog articles&#38;nbsp;
Comprehensive FAQ pages






Work included:




Understanding the customer base
Shooting the breeze 

with weekend-fishermen, a whirl of lycra-clad cyclists and one taciturn golfer (hey dad).&#38;nbsp;
Aligning tone and voice with company values
Pitching new concepts and copy



Outcomes:

 
 


In the space of a year, IO has grown their Instagram follower count from zero to 20.6k&#38;nbsp;

😎😎😎😎😎



</description>
		
	</item>
		
		
	<item>
		<title>Echospace &#124; #Lovewhereyouwork</title>
				
		<link>https://jackandrewlenton.cargo.site/Echospace-Lovewhereyouwork</link>

		<pubDate>Mon, 22 Jan 2024 10:31:22 +0000</pubDate>

		<dc:creator>jackandrewlenton</dc:creator>

		<guid isPermaLink="true">https://jackandrewlenton.cargo.site/Echospace-Lovewhereyouwork</guid>

		<description>
	



Echospace &#124; #Lovewhereyouwork





	Company: EchospaceIndustry: Architecture, Design, ConstructionLocation: UKType: B2BPlatform: WordpressProject skills:ResearchingStyle Guiding,Voice, Register &#38;amp; Tone DevelopmentStructuring &#38;amp; WireframingDocument Creation,Copywriting,SEO





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About
Echospace, a pioneering workspace design and fit-out company, embarked on a mission to redefine work environments and make them truly inspiring. With their tagline "love where you work," Echospace aimed to communicate the essence of their transformative approach to office design.

Echospace Needed
Comprehensive branding, including tone of voice and messaging framework
Revitalized website copy to showcase their innovative design solutions
Captivating product descriptions highlighting the functionality and aesthetics of their workspace solutions
SEO-friendly blog articles positioning Echospace as an industry thought leader
Clear and informative FAQ pages for potential clients exploring their services

Work Included
In-depth exploration of the target audience through discussions with business owners, HR professionals, and employees
Crafting a tone and voice aligned with Echospace's commitment to creating workspaces that inspire
Developing creative concepts to bring the tagline "love where you work" to life through compelling copy

Outcomes
Over the course of our collaboration, Echospace witnessed a notable shift in perception and engagement. The website became a showcase of innovative workspace solutions, resonating with clients seeking transformative office environments. The tagline "love where you work" became more than a slogan; it became a testament to Echospace's ability to turn workplaces into havens where creativity and productivity thrive. 



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		<title>V&#38;YOU &#124; Branding Lifestyles</title>
				
		<link>https://jackandrewlenton.cargo.site/V-YOU-Branding-Lifestyles</link>

		<pubDate>Thu, 28 Apr 2022 09:43:44 +0000</pubDate>

		<dc:creator>jackandrewlenton</dc:creator>

		<guid isPermaLink="true">https://jackandrewlenton.cargo.site/V-YOU-Branding-Lifestyles</guid>

		<description>
	



V&#38;amp;YOU &#124; Branding Lifestyles





	Company: V&#38;amp;YOUIndustry: Health / eCommerceLocation: UK &#38;amp; EuropeType: B2CPlatform: Shopify, Google Landing Pages, SocialProject skills:Strategy, Branding, Marketing Campaigns, Social Campaigns, SEO, Content Creation, Copywriting, Photography


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	About:

V&#38;amp;YOU are a future-thinking CBD and Nicotine Pouch start-up. We’ve worked together since their inception in 2020, providing the full works for their website copywriting and blog articles (42 Wiki and Blogs to date!).
   
V&#38;amp;YOU needed:

Facebook and Google ad landing pages

Full works website copywriting (About &#38;gt; Product Pages)

Easy to read, informative and SEO-ready Wiki articles

Entertaining and inspirational Blog articles



Work included:

Researching markets and formulating unique angle within CBD and nicotine pouch industry

Developing a range of personas to articulate tone of voice

Monitoring blog articles and optimising content


Outcomes:

2 years of weekly work including updates, new articles and annual marketing strategy  
 



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